FAQ

Yes, you are a master of your subscription. Once you log in into your account you can change the frequency, products, skip or cancel your subscription.

Here are the steps:

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

How to manage the subscription:

• "Next Order DD-MM-YYYY" click the edit (pencil) icon to edit the date you would like to receive the orders.

• "Order Frequency: Every X Month" click the edit (pencil) icon to select the frequency you would like to receive the orders.

• Press "Pause Subscription"

• Product in this Subscription = change the products or their quantities. (We ship products in our period kit box only when the subscription contains 9 packs in total)

• Product Shipping Info = Change the shipping address of your order

• Upcoming Order = View or skip upcoming orders

• Payment Details = Change payment method & billing address

• Cancel Subscription = You can cancel your subscription

Press "Subscribe and save" at the top. And pick any of the subscriptions to receive.

Free shipping + you save 15% and you get all your needed supplies on time.

You can subscribe to all pads and liners.

It is one of our subscription offers. Picking the "Build Your Own Box" lets you choose what you want to receive every 1-6 months. You can build any susbcription you would like. 

Note we only include our period kit box when the total amount of pad or liner packs is 9

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Cancel Subscription = You can cancel your subscription

Note - Cancel subscription is the bottom option

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

"Next Order DD-MM-YYYY" click the edit (pencil) icon to edit the date you would like to receive the orders.

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Order Frequency: Every X Month click the edit (pencil) icon to select the frequency you would like to receive the orders.

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Product in this Subscription = change the products or their quantities. (We ship products in our period kit box only when the subscription contains 9 packs in total)

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

• Product Shipping Info = Change the shipping address of your order
• Payment Details = Change payment method or the Billing Adress

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Payment Details = Change payment method

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Press "Pause Subscription"

LOGIN -> Manage Subscription -> See more details (next to the subscription you want to manage)

Upcoming Order = View or skip upcoming orders

Our promise to clients is no toxic chemicals in our products, only health, function and comfort. GENIAL DAY pads, liners, and wet wipes are tested in Europe Aitex textile Institute for Oeko-Tex certificate renewal each year. The certificate is issued for products which meet human-ecological requirements. Besides that, our pads and liners are tested dermatologically and has no cases of any skin irritation. Each batch of GENIAL DAY is tested for quality, bacterial, fungal count, and pH level. 

The menstrual cup is being tested for biocompatibility and sensitization, and showed no negative impact. Medical grade TPE absolutely safe, has no harmful siloxanes opposite to silicone cups, heavy metals, BPA or other harmful substances. This is probably the safest menstrual cup in the market. Our cups medical grade TPE is made in Germany.

Genial Day strives to use as many natural ingredients as possible, while ensuring maximum effectiveness and comfort while using our products. 

YES. We never tested our products on animal or used any animal derived ingredients. All our products are VEGAN -Vegetarian society approved (UK) also our company is Leaping Bunny certified. 

Yes, our products are safe for any age and for even the most sensitive skin. However for the tweens we recommend using the pads while they get more comfortable with their body and can use the menstrual cup. We offer size S menstrual cup, which is suitable for teens. 

We have 3 sizes of pads:

Size 4 Regular Flow

Size 5 Heavy Flow

Size 6 extra Heavy Postpartum 

Size 3 mentioned on the package is available only in Europe. 

Genial day has 2 sizes of liners:

Size 1 cotton liners

Size 2 Absorbent cotton liners

Prewash it with cold water if it was stained with blood and wash it in the washer. Hand it to dry, and do not iron. Do not use bleach or softening products when washing.

Even we strive to have as many recyclable packaging as possible, the women health and hygiene is our main focus. That is why we do not use paper packaging for our pads or liners. These packages are not recyclable, however you can dispose it to the plastic containers. The Wet wipe package is recyclable, and you can dispose it together with plastic. When disposing Menstrual cup paper packaging rip out the plastic window and dispose the box together with the paper. 

We make our products in the factories which meet quality and environmental requirements like ISO 9001, ISO 14001 and GMP. Our products are designed in Lithuania, Europe, and made in Europe (menstrual cups) or China (pads, liners, period panties and wipes). 

We use unique patented FAR-IR Anion technology which provides natural protection from odor and bacteria. Also, the material we use in our pad does not contain any dyes, fragrances, are non-chlorine bleached. We also use unique absorbent layer, which is probably most absorbent in the pads market. Besides these benefits, our plastic in the pads is breathable, there for less irritation and discomfort when wearing our pads or liners.

Our Period Panties are designed to wear as a backup with pad, cup or tampon. Patented gusset provides has side pockets where the pad wings can be tucked in.

Menstrual cups are made of medical grade TPE which is safer material than medical grade silicone.

GENIAL DAY® pads is engineered to help with menstrual discomfort. Menstrual discomfort can be caused by various reasons: by hormones, by immune system or when wearing low quality non-organic pads. The clean materials, breathable bottom layer and natural tourmaline contained in the FAR-IR Anion strip can help with eliminating heat, odor, skin irritation, it can improve microcirculation therefor it can eliminate menstrual discomfort.

Some women also claim less cramps when using menstrual cup too.

When developing GENIAL DAY products, we look at the materials which can be suitable for sensitive skin, we do not use any allergens in our formulations or materials, also third party dermatological or biocompatibility tests prove GENIAL DAY products being hypoallergenic – which means less chances to get allergy or skin irritation while using our products. 

$1.90, on orders up to $2.00

$2.90, on orders from $2.01 up to $17.90 

$9.95, on orders over $17.90 up to $45

Free shipping -- orders value at checkout over $45.00 (after discounts)

If you would like to return a product, please contact our support number (888) 730-8358 or email us at info@genialday.com.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods or if underwear was worn or used.

Once your order is shipped, tracking information will be emailed to the email address you provided us at checkout.

1-2 business days for processing of your online order. Orders are not shipped or delivered on weekends or holidays.

We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Except Hawaii and Alaska. Orders are fulfilled from US, IL.

To purchase our products in UK please go to www.gentleday.co.uk. Orders are fulfilled from UK.

European customer can purchase our products at www.gentleday.com. Orders are fulfilled from Lithuania.

US customers can find GENIAL DAY pads and wipes in Natural Grocers, Weis market, part Bad Bath & Beyond, Harmon, Erewhon, FSA store online and many natural food stores. 

Canadian customers can find GENIAL DAY pads and wipes in Whole Foods, Well.ca and many other natural food stores.

We accept Visa, MasterCard, American Express, and Discover and PayPal.

Your card will be charged on the day of your subscription renewal

All of your personal information is kept safe and is never shared with others. We use SSL to keep all information safe and secure.